Wisdom of The Heart Center ("we," "our," or "us") is committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices in clear, understandable terms. We collect only the information necessary to provide our services, never sell your personal data, and give you full control over your information. You have the right to access, correct, or delete your data at any time.

1. Data Controller Information
Wisdom of The Heart Center is the data controller responsible for your personal information. You can contact us at:

Wisdom of The Heart Center
Davis Place Rd
Mount Shasta, California 96067
United States

Email: [email protected]   Phone: 1-530-235-6233

2. Information We Collect
Information You Provide Directly: Account Information: Name, email address, password, and profile details Communication Data: Messages you send us, support requests, and feedback Payment Information: Billing address and payment method details (processed securely by our payment processors) Service Data: Content you create, upload, or share through our services.
Information We Collect Automatically: Usage Data: How you interact with our services, features used, and time spent Device Information: IP address, browser type, operating system, device identifiers Analytics Data: Performance metrics, error logs, and usage patterns Location Data: General geographic location based on IP address
Information from Third Parties: We may receive information from business partners, social media platforms (if you connect your accounts), and public databases, but only when necessary for providing our services.

3. How We Use Your Information
We process your personal information for the following purposes:
Creating and managing your account. Providing our services and features. Processing payments and transactions. Providing customer support. Analyzing usage patterns to improve functionality. Developing new features and services. Conducting research and analytics. Testing and optimizing our platform. Sending service updates and important notices. Responding to your inquiries and support requests. Marketing communications (only with your consent). Security alerts and fraud prevention. Complying with applicable laws and regulations Responding to legal processes and law enforcement requests Protecting our rights and preventing fraud

4. Information Sharing and Disclosure
We never sell your personal information. We only share your information in the following limited circumstances:
We work with trusted third-party companies that help us operate our services, such as cloud hosting providers, payment processors, and analytics services. These providers are contractually bound to protect your information and use it only for the services they provide to us. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy. We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security
We implement industry-standard security measures to protect your personal information:
Data is encrypted in transit and at rest using advanced encryption standards. Strict access controls ensure only authorized personnel can access your data. We regularly review and update our security practices. We have procedures in place to detect and respond to security incidents. Our team is trained on data protection and security best practices. While we take extensive precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using the most current security standards.

6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
For the duration of your account plus 90 days after deletion. Transaction Records: 7 years for tax and legal compliance. Support Communications: 3 years for service improvement. Analytics Data: Anonymized data may be retained indefinitely for research. Marketing Data: Until you withdraw consent or 2 years of inactivity

7. Your Privacy Rights
You have significant control over your personal information. Depending on your location, you may have the following rights:
Universal Rights
Access: Request a copy of the personal information we hold about you Correction: Update or correct inaccurate personal information Deletion: Request deletion of your personal information Portability: Receive your data in a portable format Withdrawal of Consent: Withdraw consent for processing at any time

EU/UK Residents (GDPR)
Restriction: Limit how we process your information Objection: Object to processing based on legitimate interests Automated Decision-Making: Opt out of automated profiling Complaint: File a complaint with your local data protection authority

California Residents (CCPA/CPRA)
Know: Detailed information about data collection and sharing Delete: Request deletion of personal information. Opt-Out: Opt out of the "sale" or "sharing" of personal information. Non-Discrimination: Equal service regardless of privacy choices. Sensitive Data: Limit use of sensitive personal information.

To exercise your rights: Email us at [email protected] or use our privacy request form. We will respond within 30 days and may need to verify your identity for security purposes.

8. International Data Transfers
We may transfer your information to countries outside your country of residence. When we do: We ensure appropriate safeguards are in place (such as EU Standard Contractual Clauses). We work only with partners who provide adequate protection for your data. We implement additional security measures for international transfers.

9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. See our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

10. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately so we can delete it.

11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will: Notify you of material changes via email or prominent notice on our website. Post the updated policy with the new effective date. Maintain previous versions for your reference.

12. California "Do Not Sell" Notice
We do not sell personal information as defined by California law. We do not and will not sell your personal information to third parties.

13. Contact Information
For privacy-related questions, to exercise your rights, or to file a complaint:

Email: [email protected]

Mail: Wisdom of The Heart Center
Attention: Privacy Officer
Davis Place Rd
Mount Shasta, California 96067
United States

We respond to privacy requests within 30 days.

14. Regulatory Information

EU/UK Residents: You can file complaints with your local data protection authority.
California Residents: You can file complaints with the California Privacy Protection Agency.

This Privacy Policy is designed to be comprehensive and compliant with major privacy regulations worldwide. For questions about specific legal requirements in your jurisdiction, please contact us.

Last updated: 12/7/2025